For over four years, London Chimney Services, Inc. has surveyed every customer that had the company perform work on their fireplace and chimney. This affords London's staff a firsthand view of how well it is meeting client's expectations and take corrective action in any area that receives a less-than-satisfactory grade. Thanks to this proactive strategy, the company continues achieving high rates of customer satisfaction: 42% report their expectations having been exceeded and 53% say we have met them. Take a moment to read some kind thoughts. If you would like to speak to any of our current clients call our office and we will supply you with a random list.